Shangri-La Chengdu | Hotel in Chengdu

| 9.4 (202 Reviews) |  1 Bathroom  Stay&Play
Hejiang Pavilion Hotel | Shangri-La Chengdu

Hotel in Hejiang Pavilion, Chengdu

Luxury hotel with 2 restaurants connected to a shopping center in Chengdu
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2 pm; check-in end time: midnight express check-in available
Check-out Check-out before noon contactless check-out available express check-out available
Payment Policy Fee for buffet breakfast: approximately cny 145.75 per person rollaway bed fee: cny 408.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 408.0 per day. free cribs (infant beds)!
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards, debit cards, and cash
 
9 Binjiang Dong Road, Chengdu, 610021, China

What Our Guests say 500 + Reviews

Jun 27, 2025 04:51:58 AM
Summary: Fantastic stay, very comfortable, helpful staff speak English very well. Special shout out to Julia at concierge who was very helpful and kind.
Christina Christina
Jan 28, 2025 08:47:21 PM
Summary: The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!
Frank Frank
Dec 14, 2024 06:31:55 AM
Summary: Excellent hotel
Qiang Qiang
Oct 7, 2024 10:15:44 AM
Summary: Great Location. Big and Clean Room with a spectacular view of the river and the bridge. Great Breakfast and services. Nothing wrong with my stay. Two Thumbs up!
Bing Ee Eric Bing Ee Eric
Aug 23, 2024 07:51:09 AM
Summary: Good
Chuntaek Chuntaek
Jul 18, 2024 11:13:28 AM
Summary: Good location and service; water pressure is excellent for shower
Hanze Hanze
Jul 16, 2024 02:33:25 PM
Summary: We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
Yun Ling Yun Ling
Jul 16, 2024 02:28:23 PM
Summary: We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
Yun Ling Yun Ling
Jun 14, 2024 03:20:54 AM
Summary: Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
James James
May 18, 2024 06:10:58 PM
Summary: this is a very large hotel. Not very exciting and the rooms were dated
Margarethe Margarethe

FAQ's

Is this Shangri-La Chengdu pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Chengdu?

Check-in time for Shangri-La Chengdu starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Chengdu have a swimming pool?

Yes, this Shangri-La Chengdu has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Chengdu?

Best-rates for the Shangri-La Chengdu starts from $124 per night with includes Wheelchair Accessible, Accessibility, Wellness Facilities, Bar, Breakfast, Business Services, Bedding/Linens, Restaurant, Entertainment, Child Friendly, Internet, Laundry, Air Conditioner, Parking, Security/Safety, Toiletries, Guest Services, Kitchen, Pool, Spa, Hot Tub, TV StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Shangri-La Chengdu a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Chengdu wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Chengdu is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Chengdu?

Based on the information reported by the owner or manager, the Shangri-La Chengdu indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Chengdu?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Chengdu are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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